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Purchasing tickets
Purchase tickets for a show from the official ticketing agency. Examples of commonly used official ticketing agencies include AXS, Moshtix, Oztix, Ticketmaster and Ticketek.
Please note:
- Frontier Touring and Chugg Entertainment are not ticketing agencies and are not involved in ticket transactions or purchases.
- Only purchase tickets via the official ticketing agency. We strongly advise that you do not purchase tickets from an unofficial retailer or reseller such as Viagogo, The Ticket Merchant, Facebook Marketplace or from people who comment on social media posts. There is no guarantee that these tickets are legitimate and valid for entry into the show.
Ticket purchase limits are in place and vary for all shows.
You can find ticket purchase limits on the official ticketing agency's website or the 'Ticket information' section on our website’s tour page.
Your tickets will be delivered according to the ticket delivery method listed on the official ticketing agency's website when purchasing tickets.
You can find the ticket delivery method on the purchase confirmation email or when signing into your account on the official ticketing agency website.
You may receive your tickets immediately or they may be subject to a ticket suppression date (tickets sent at a date nearer to the Event date) which may be applied to minimise ticket scalping. You will be advised of the specific ticket date delivery at the time of purchasing your tickets. You can also find the ticket suppression date on the official ticketing agency’s website or the Ticket information section on our website’s tour page. If you haven't received your tickets after the ticket suppression date, please contact the official ticketing agency.
If a show date is marked as ‘sold out’, all the tickets currently available have been sold.
If a show date is marked as ‘sold out’ or allocation exhausted, all the tickets currently available have been sold. In some cases, new tickets may be released at a later stage. To receive the latest updates on ticket releases, respond to the show's official Facebook Event or check the relevant tour page to see if a waitlist is available for your preferred show date.
Please note: We strongly advise that you do not purchase tickets from an unofficial retailer or reseller such as Viagogo, The Ticket Merchant, Facebook Marketplace or from people who comment on social media posts. There is no guarantee that these tickets are legitimate and valid for entry into the show. Additionally, if a show is rescheduled, postponed or cancelled, you will not receive any communication from the official ticketing agency about refunds or re-issued tickets as you are not the original ticket purchaser.
If you can no longer attend a show you've purchased tickets to, we recommend you visit the official ticketing agency’s website and decide which option is best for you. The show's official ticketing agency may have a resale facility and options on how to securely transfer the tickets to another person using their platform.
We strongly discourage you from reselling tickets through unofficial outlets or social media.
Ticket, transaction and refund questions should be directed to the official ticketing agency where you purchased your tickets. Examples of official ticketing agencies include AXS, Moshtix, Oztix, Ticketmaster and Ticketek.
If you cannot recall which ticketing agency you purchased through, check your confirmation of purchase email or view the 'Ticket information' section on our website’s tour page.
Please note: Frontier Touring and Chugg Entertainment are not ticketing agencies and are not involved in ticket transactions or purchases.